A: PAN is unique identification number assigned to you while onboarding on Paytm Mall Marketplace. You can reference this while raising any issue while onboarding.
Q: Can I change my email ID and mobile number later?
A:Yes, you can change your email ID and mobile number by raising a support ticket on the panel. To raise a support ticket click on "Support" in "Seller helpdesk".
Q: How will I login if I update my email id?
A:You have to log in with your new email id once you get it updated.
Business InformationVerified
FAQ
Q: What is the registered business name?
A: It is your registered company’s name. This is the name under which a person or organisation conducts a business and trades. Order invoice is also generated on this name.
Q: What is the display name?
A: Display name is the name which is visible to customer as "Sold by" name on Paytm Mall website.
Q: What is the registered business address?
A: A business address is an address on which your company name has been registered.
Warehouse InformationVerified
FAQ
Q: What is a warehouse?
A: A warehouse is a Centre/Godown from where your shipments will be picked by the courier partner.
Q: What is the warehouse name?
A: It is the name given to your warehouse address for the ease of reference.
Q: Can the warehouse address be different from the registered business address?
A: Yes, the warehouse address can be different from your registered business address.
Q: Can I change my warehouse address after registration?
A: Yes, you can change your warehouse address after registration by raising a support ticket on panel.
Q: Why is GSTIN required?
A: GSTIN is Goods and Service Tax-payer Identification Number, mentioned on the GST (Goods and Service Tax) registration certificate.
As per the provision of sales tax, GSTIN is required for selling goods within India. You should have GSTIN for the state in which your warehouse is situated.
To know more about GSTIN click here
Financial InformationVerified
FAQ
Q: What is the Beneficiary Name?
A: It is the name on which your account is registered in the Bank. It should also be same as PAN card holder name.
Document SectionPending Verification
FAQ
Q: What if the cancelled cheque doesn't have a company name?
A: In case of sole proprietorship - company stamp on cheque is also accepted. In case of private limited, it is mandatory to have company name printed on cheque.
Q: What all documents can be submitted as Business address proof?
A: You can submit any of following documents on your registered business name: GSTIN, Telephone/electricity bills, rent invoice, lease agreement, and any other government document.
Q: What are the documents required to submit for warehouse address proof?
A: You can submit any of following documents on your registered business name: GSTIN, Telephone/electricity bills, rent invoice, lease agreement, and any other government document.
Q: What are the documents required for warehouse address change?
A: If you want to change your warehouse location within the same state then you can share any of these documents- Telephone/electricity bills, Rent invoice, Lease agreement, Aadhaar card, Driving license, and any other government document.
Whereas, if you want to change your warehouse address to a different state then you need to provide GSTN certificate.
Congratulations!!
You are now registered as a seller on Paytm Mall. Please login to know your verfication status.